Tk678 Privacy Policy – Our Commitment to Protecting Your Information

1. Introduction

Tk678 is a trusted online gaming platform built with Bangladeshi gamers in mind. When you visit our website, create an account, or use any of our services, we collect certain information. This Privacy Policy ("Policy") explains what that information is, why we collect it, how it is used, and what rights you have.

By creating an account or using the tk678 platform, you agree to this Privacy Policy. We recommend reading our Privacy Policy alongside our Terms and Conditions — together, these two documents form our complete user agreement.

• This Policy was written in Bengali and the Bengali version is the authoritative text.
• Tk678 reserves the right to update this Policy at any time.
• Members will be notified by notification or email whenever significant changes are made.
• The date of the last update is shown at the top of the page.

2. Information We Collect

Tk678 collects information in two main ways — what you provide directly and what is gathered automatically while you use the platform. Details are outlined below:

Information Provided Directly:

• Registration Details: Full name, mobile number, date of birth, email address, and password.
• Identity Verification (KYC): A copy of your National ID, passport, or driving license.
• Payment Information: Your bKash, Nagad, or Rocket number — used solely for processing transactions.
• Contact: Messages, complaints, or feedback submitted to support.

Automatically Collected Information:

• Device Information: IP address, browser type, operating system, device ID.
• Usage Data: Which pages you visited, how long you stayed, and which games you played.
• Transaction Logs: The time, amount, and outcome of deposits and withdrawals.
• Cookies & Tracking: Session cookies and performance cookies (see Section 5 for details).

3. Use of Information

Tk678 uses your information only for specific, legitimate purposes. Your data will never be used for any new purpose without your consent.

• Account Management: For building your profile, verifying logins, and keeping your account secure.
• Payment Processing: To ensure deposits are received and withdrawals are processed.
• Customer Service: To resolve your issues and answer your questions.
• Security & Fraud Prevention: To detect suspicious activity and protect your account.
• Bonuses & Promotions: To send you bonus offers matched to your eligibility.
• Legal Obligation: To fulfill requests from tax authorities or regulatory bodies.
• Platform Development: To improve user experience and enhance the quality of our services.

4. Sharing of Information

Tk678 does not generally share your information with anyone. However, limited data may be shared in the following exceptional cases:

• Payment Provider: Only the information necessary to complete transactions with bKash, Nagad, or Rocket.
• Technology Partners: Hosting or cybersecurity service providers — under strict confidentiality agreements.
• Game Software Provider: Only relevant information required to operate the games.
• Legal Authorities: Under a court order or lawful request from a government agency — only the specific information requested.
• Anti-Money Laundering: To assist financial investigation authorities with their inquiries.

5. Cookie Policy

Cookies are small text files stored in your browser. tk678 uses three types of cookies:

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Performance Cookies: Helps with page loading speed and error detection.
• Functional Cookies: Remembers your language preferences and settings.

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain parts of the platform to not function properly.

6. Security Measures

Tk678 follows the highest industry standards to protect your information. Our security framework operates on the following levels:

• Transport Layer Security (TLS 1.3): All data transmissions are encrypted.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An added layer of security for account logins.
• Firewall & DDoS Protection: Protects servers against attacks.
• Regular Backups: Regular backups are maintained to prevent data loss.
• Access Control: Staff members only have access to the data required for their specific role.

7. Your Rights

As a tk678 member, you have the following rights over your own data:

• Right to Access Information: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your personal data under certain conditions.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Restrict Processing: Request to restrict the processing of your data in specific circumstances.
• Right to Lodge a Complaint: The right to object to our processing of your data.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days. Please note that due to legal obligations, some data may not be immediately erasable.

8. Minor's Information

Tk678 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age is verified at the time of registration.
• If a user is identified as a minor, their account will be closed immediately.
• Any collected data will be securely deleted when no longer needed.

9. Data Retention Period

Your information is not kept longer than necessary. Retention periods vary depending on the type of data:

10. Policy Changes

Tk678 may update this Privacy Policy as needed. If any significant changes are made, we will notify you through one of the following methods:

• SMS notifications sent to your registered mobile number.
• Pop-up notifications when you log in to the platform.
• The last updated date at the top of this page will be revised.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy. We recommend checking this page regularly.